Refund and Returns Policy

Last Updated: 1 – June – 2026

At Spellr Wellness, customer satisfaction is important to us.

Returns

We accept return requests within 14 days of delivery for eligible items.

To qualify for a return:

• The item must be unused.
• The item must be in its original packaging.
• Proof of purchase must be provided.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened skincare products
• Opened hair care products
• Used cosmetic products
• Gift cards
• Promotional items

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include photographs of the issue.

We will review the claim and provide an appropriate resolution.

Refund Process

Once an approved return is received and inspected:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• Shipping charges are generally non-refundable unless the return is due to our error.

Order Cancellations

Orders may be canceled before shipment. Once an order has been processed or shipped, cancellation may no longer be possible.

Contact Us

For refund and return inquiries, please contact:

Email: info@spellrwellness.com

Website: spellrwellness.com